HEATHER'S WAY FLOWERS & PLANTS

Valentine's Week Delivery is as such;

We Guarantee that businesses will be delivered by 5pm. We are not responsible should the recipient leave work early. Please tell us if this order needs to be delivered earlier, although there are no guarantees.

All orders placed by the 13th to schools, will be on the first deliveries. So, orders placed on Valentine's Day will be later in the day.

Students in most schools cannot receive items, or only those who ride in cars. Due to the confusion or transportation of students, we will not deliver to students unless it is fine for bus or car riders alike. Teachers in some schools are also under these same rules. We have a current list that I have personally called for this information.

Homes will be delivered ONLY if someone answers when we call to verify they are home. That order will go out with the next delivery personnel going in the area. We do not leave items outside or on porches. We require a signature to ensure that your item was in perfect shape when delivered. Also, we have to call to verify someone is home BEFORE a delivery is attempted. This saves time, gas and possibly the items due to temperature, theft or other things outside our hands.

Most of our Delivery Personnel are Temporary Workers for Valentine's Day, so please be patient. They are working very hard. Should you find the item you received was damaged please call us immediately or within 6 hours of delivery to 870-802-4299. We will work on fixing the issue.

Delivery Confirmations will go out, but not exactly when they come in. Due to the overwhelming amount of deliveries, getting them delivered in the first place will be our top priority. When time allows, delivery confirmations will be completed. Please don't call us to ask. Should we have a question or an issue arises we will call you.

Thanks for your understanding!

Heather McMinn

Heather's Way Flowers and Plants